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Project Inspiration: Frills, Flowers and Fun Layers Baby Card By Bobbi Lemanski

Project Inspiration: All Your Wishes by Kelly Lunceford

Project Inspiration: Elegant Wedding Card Featuring Breathtaking Blooms by Brenda Noelke

Customer Service Update

March 15, 2012      Nichole Heady

This message was circulated via our email list this morning, but we thought we would also post it here for those that might have missed it.

We would like to sincerely thank each and every one of our customers for their patience and understanding during this difficult transitional period.  We realize with the launch of our new website there have been many issues.  Please accept our sincerest apologies if you have been affected by these problems, and know that we are working diligently to resolve the remaining issues as quickly as possible.

Due to the number of issues we have experienced, our customer service department has been working tirelessly to respond to every email that has been submitted to customer service.  Much to our dismay, they have had difficulty moving through the backlog because of the time we are dedicating to each individual email, making sure each customer is taken care of to the best of our abilities.  Because we are concerned that customers with critical issues are not being helped in an acceptable amount of time, we will be clearing out our customer service inbox so that those customers with critical issues can resubmit their email and be taken care of as quickly as possible.  This clearing out will help eliminate many emails mentioning issues that have already been resolved due to the hard work put in behind the scenes with the website and allow those with current unresolved issues to move to the forefront and be better served.  

 

We ask that anyone who has heard back from a customer service representative, to wait one week to resubmit their customer service email as the issue/issues may have already been resolved or will be resolved by the end of this week (3/16/2012).

Who should submit/resubmit an email to customer service:

  • A customer with a missing order. 
  • A customer in need of a shipping refund due to a gift  certificate or template 
  • A customer who has not received their template.
  • A customer who has not received their new gift certificate code. 
  • A customer that is missing an item from their order.
  • A customer who has received a damaged item.

 We respectfully ask customers with the following issues to resubmit their customer service inquiries after April 1st:

  • Website/Business suggestions
  • Stock questions – We will be sending updates via email on popular out of stock items.   
  • Non-critical account issues

As the March release quickly approaches, we would like to share with you the following issues that have now been resolved:

  • You will no longer incur shipping charges for Gift Certificates or downloads. 
  • The list of states has been updated, making it easier at checkout. 
  • When you log into your account, you are now able to see the tracking numbers for your orders that have shipped.   
  • All 5% Discounts have been refunded.
  • All Gift Certificate requests have been completed.  

Again, we are so thankful for everyone's patience.  We know it has been difficult, but we are committed to making your shopping experience a great one.  As with all good things, it takes time to work through the small bumps in the road.  Thank you again for your continued, unwavering support.

 

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Welcome to Papertrey Ink! We bet you have an amazing artistic side of you that loves to craft. We want to be your new home for everything stamp, dies, paper, and ink. Everything we offer will help you build a toolkit where you can create anything for any occasion for anybody. Take a look around and find your next project here.

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Jun 13

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They’re baaaack! Your favorite dies just rode b They’re baaaack! 
Your favorite dies just rode back into town — and trust us, they won’t stay long! From fan-favorite layers to card-front classics, this restock is full of must-haves you’ve been waiting for.
 🛒 Shop Now before they're gone again!  https://www.papertreyink.com/back-in-stock/

They’re baaaack!
Your favorite dies just rode back into town — and trust us, they won’t stay long! From fan-favorite layers to card-front classics, this restock is full of must-haves you’ve been waiting for.
🛒 Shop Now before they're gone again! https://www.papertreyink.com/back-in-stock/
...

25 0

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Jun 13

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Tiny details, big love! 👶💗 Our Baby Steps Di Tiny details, big love! 👶💗 Our Baby Steps Die Set is packed with all the adorable pieces you need to create the sweetest baby shoes and pacifier accents for your handmade cards, tags, and keepsakes. 

From delicate bows and tiny laces to soft soles and pacis, every cut is a step closer to a card that melts hearts. Perfect for baby showers, announcements, or welcoming a little one into the world—because every card should start with a baby step.

Comment May for the link!

#PapertreyInk #BabyStepsDie #HandmadeWithLove #BabyCards #NewArrivalCrafts #CardmakingInspo #TinyDetailsBigLove

Tiny details, big love! 👶💗 Our Baby Steps Die Set is packed with all the adorable pieces you need to create the sweetest baby shoes and pacifier accents for your handmade cards, tags, and keepsakes.

From delicate bows and tiny laces to soft soles and pacis, every cut is a step closer to a card that melts hearts. Perfect for baby showers, announcements, or welcoming a little one into the world—because every card should start with a baby step.

Comment May for the link!

#PapertreyInk #BabyStepsDie #HandmadeWithLove #BabyCards #NewArrivalCrafts #CardmakingInspo #TinyDetailsBigLove
...

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Jun 12

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Make every card feel like a summer vacation! ☀️💦

Our Floating By Stamp Set brings all the poolside vibes—sunshine, relaxation, and playful floats! Perfect for creating cheerful, summery cards that feel like a day at the pool with your favorite people.

Whether you're sending sunshine, celebrating summer birthdays, or just saying hello, this set makes it feel like you're Floating By with a smile.🩴💛

#PapertreyInk #FloatingByStampSet #SummerCardmaking #HandmadeCards #PoolsideVibes #CardmakingInspo #PaperCraftSunshine

Make every card feel like a summer vacation! ☀️💦

Our Floating By Stamp Set brings all the poolside vibes—sunshine, relaxation, and playful floats! Perfect for creating cheerful, summery cards that feel like a day at the pool with your favorite people.

Whether you're sending sunshine, celebrating summer birthdays, or just saying hello, this set makes it feel like you're Floating By with a smile.🩴💛

#PapertreyInk #FloatingByStampSet #SummerCardmaking #HandmadeCards #PoolsideVibes #CardmakingInspo #PaperCraftSunshine
...

109 5

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Jun 12

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Bring a little western shine to your handmade card Bring a little western shine to your handmade cards! 🤠 Our Home on the Range Hot Foil Plate brings a rustic charm and metallic flair that’s perfect for bold backgrounds, cowboy-themed cards, and vintage-inspired designs. 

Whether you’re going full frontier or just adding a touch of country sparkle, this foil plate rounds up all the charm of the wild west in one stunning shine.✨

Comment May for the link!

#PapertreyInk #HandmadeCards #HotFoilPlate #WesternCardmaking #FoilingFun #CardmakingInspo #ShineAndCreate

Bring a little western shine to your handmade cards! 🤠 Our Home on the Range Hot Foil Plate brings a rustic charm and metallic flair that’s perfect for bold backgrounds, cowboy-themed cards, and vintage-inspired designs.

Whether you’re going full frontier or just adding a touch of country sparkle, this foil plate rounds up all the charm of the wild west in one stunning shine.✨

Comment May for the link!

#PapertreyInk #HandmadeCards #HotFoilPlate #WesternCardmaking #FoilingFun #CardmakingInspo #ShineAndCreate
...

67 1

papertreyink

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Jun 11

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🚨 RESTOCK ALERT! 🚨 Your most-requested dies 🚨 RESTOCK ALERT! 🚨
Your most-requested dies are finally back — and yes, we know you’ve been waiting! 😍
But don’t wait too long… these favorites fly off the shelves. 🏃‍♀️💨
⁠
💬 Tell us which one you’re grabbing first!
🛒Go to our special Back in Stock page https://www.papertreyink.com/back-in-stock/

🚨 RESTOCK ALERT! 🚨
Your most-requested dies are finally back — and yes, we know you’ve been waiting! 😍
But don’t wait too long… these favorites fly off the shelves. 🏃‍♀️💨
⁠
💬 Tell us which one you’re grabbing first!
🛒Go to our special Back in Stock page https://www.papertreyink.com/back-in-stock/
...

92 6

papertreyink

View

Jun 11

Open
Father’s Day is just around the corner, and we’ve got the perfect crafty touch! Our Tool Pouch Die is a fun and functional way to add a rugged, hands-on feel to your cards.🔨🧰 

Whether you’re celebrating a dad who fixes everything or just loves his tools, this die makes it easy to create a heartfelt card with a hardworking twist.

💡 Tip: Fill the pouch with die-cut tools and pair it with a punny sentiment for a card he’ll never forget!

Comment May for the link!

#PapertreyInk #ToolPouchDie #FathersDayCards #HandmadeForDad #CardmakingInspo #DieCuttingFun

Father’s Day is just around the corner, and we’ve got the perfect crafty touch! Our Tool Pouch Die is a fun and functional way to add a rugged, hands-on feel to your cards.🔨🧰

Whether you’re celebrating a dad who fixes everything or just loves his tools, this die makes it easy to create a heartfelt card with a hardworking twist.

💡 Tip: Fill the pouch with die-cut tools and pair it with a punny sentiment for a card he’ll never forget!

Comment May for the link!

#PapertreyInk #ToolPouchDie #FathersDayCards #HandmadeForDad #CardmakingInspo #DieCuttingFun
...

64 0

papertreyink

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Jun 10

Open
Sun, sand, and gift cards! 🏖️☀️ Our Beach Sun, sand, and gift cards! 🏖️☀️ Our Beach Bag Gift Card Holder Die is the cutest way to give a little sunshine in a card! Whether it’s for birthdays, thank-yous, or summer celebrations, our adorable die set brings all the beachy vibes.

🌴 Fill it with a gift card, a sweet note, or tiny treats—it’s the perfect mini tote for your next handmade surprise!

#PapertreyInk #GiftCardHolder #BeachBagDie #SummerCrafts #HandmadeWithLove #PaperCraftMagic

Sun, sand, and gift cards! 🏖️☀️ Our Beach Bag Gift Card Holder Die is the cutest way to give a little sunshine in a card! Whether it’s for birthdays, thank-yous, or summer celebrations, our adorable die set brings all the beachy vibes.

🌴 Fill it with a gift card, a sweet note, or tiny treats—it’s the perfect mini tote for your next handmade surprise!

#PapertreyInk #GiftCardHolder #BeachBagDie #SummerCrafts #HandmadeWithLove #PaperCraftMagic
...

456 19

papertreyink

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Jun 10

Open
Add a little country flair to your cards with our Add a little country flair to your cards with our Cover Plate Bandana Die! 🤠 

This intricate die is perfect for layering, inking, or using as a bold background. Whether you’re going rustic or refined, it brings that handcrafted charm every time.

✨ Tip: Try it in bright colors for a playful bandana look or neutrals for a soft, elegant vibe!

Comment May for the link!

#PapertreyInk #CardmakingInspo #DieCutting #BandanaVibes #CraftyDetails #PapercraftLove

Add a little country flair to your cards with our Cover Plate Bandana Die! 🤠

This intricate die is perfect for layering, inking, or using as a bold background. Whether you’re going rustic or refined, it brings that handcrafted charm every time.

✨ Tip: Try it in bright colors for a playful bandana look or neutrals for a soft, elegant vibe!

Comment May for the link!

#PapertreyInk #CardmakingInspo #DieCutting #BandanaVibes #CraftyDetails #PapercraftLove
...

72 0

papertreyink

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Jun 9

Open
Sometimes, a verse is all it takes to bring peace Sometimes, a verse is all it takes to bring peace to the heart and light to the day ✨📖

Our Psalm Reflection Mini Stamp Set offers beautiful reminders of God’s presence, perfect for cards that encourage, comfort, or simply share His love.

Whether you're creating for someone in need of hope or reflecting quietly through your craft, these words speak straight to the soul.

#PapertreyInk #FaithInEveryCard #PsalmReflections #EncouragementCards #HandmadeHope #ScriptureAndStamps

Sometimes, a verse is all it takes to bring peace to the heart and light to the day ✨📖

Our Psalm Reflection Mini Stamp Set offers beautiful reminders of God’s presence, perfect for cards that encourage, comfort, or simply share His love.

Whether you're creating for someone in need of hope or reflecting quietly through your craft, these words speak straight to the soul.

#PapertreyInk #FaithInEveryCard #PsalmReflections #EncouragementCards #HandmadeHope #ScriptureAndStamps
...

241 9
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Recent Posts

  • Project Inspiration: Frills, Flowers and Fun Layers Baby Card By Bobbi Lemanski
  • Project Inspiration: All Your Wishes by Kelly Lunceford
  • Project Inspiration: Elegant Wedding Card Featuring Breathtaking Blooms by Brenda Noelke
  • May Release Day
  • Best Dad stamps and dies + Tool Pouch dies + This is Big Sentiments: Baby stamps and dies + Build-A-Buggy dies + Into the Blooms: Lemon Blossoms dies + Elegant Edges: Jean Pocket dies

papertreyink

View

Jun 13

Open
They’re baaaack! Your favorite dies just rode b They’re baaaack! 
Your favorite dies just rode back into town — and trust us, they won’t stay long! From fan-favorite layers to card-front classics, this restock is full of must-haves you’ve been waiting for.
 🛒 Shop Now before they're gone again!  https://www.papertreyink.com/back-in-stock/
25 0

papertreyink

View

Jun 13

Open
Tiny details, big love! 👶💗 Our Baby Steps Di Tiny details, big love! 👶💗 Our Baby Steps Die Set is packed with all the adorable pieces you need to create the sweetest baby shoes and pacifier accents for your handmade cards, tags, and keepsakes. 

From delicate bows and tiny laces to soft soles and pacis, every cut is a step closer to a card that melts hearts. Perfect for baby showers, announcements, or welcoming a little one into the world—because every card should start with a baby step.

Comment May for the link!

#PapertreyInk #BabyStepsDie #HandmadeWithLove #BabyCards #NewArrivalCrafts #CardmakingInspo #TinyDetailsBigLove
81 5

papertreyink

View

Jun 12

Open
Make every card feel like a summer vacation! ☀️💦

Our Floating By Stamp Set brings all the poolside vibes—sunshine, relaxation, and playful floats! Perfect for creating cheerful, summery cards that feel like a day at the pool with your favorite people.

Whether you're sending sunshine, celebrating summer birthdays, or just saying hello, this set makes it feel like you're Floating By with a smile.🩴💛

#PapertreyInk #FloatingByStampSet #SummerCardmaking #HandmadeCards #PoolsideVibes #CardmakingInspo #PaperCraftSunshine
110 5

papertreyink

View

Jun 12

Open
Bring a little western shine to your handmade card Bring a little western shine to your handmade cards! 🤠 Our Home on the Range Hot Foil Plate brings a rustic charm and metallic flair that’s perfect for bold backgrounds, cowboy-themed cards, and vintage-inspired designs. 

Whether you’re going full frontier or just adding a touch of country sparkle, this foil plate rounds up all the charm of the wild west in one stunning shine.✨

Comment May for the link!

#PapertreyInk #HandmadeCards #HotFoilPlate #WesternCardmaking #FoilingFun #CardmakingInspo #ShineAndCreate
67 1

papertreyink

View

Jun 11

Open
🚨 RESTOCK ALERT! 🚨 Your most-requested dies 🚨 RESTOCK ALERT! 🚨
Your most-requested dies are finally back — and yes, we know you’ve been waiting! 😍
But don’t wait too long… these favorites fly off the shelves. 🏃‍♀️💨
⁠
💬 Tell us which one you’re grabbing first!
🛒Go to our special Back in Stock page https://www.papertreyink.com/back-in-stock/
92 6

papertreyink

View

Jun 11

Open
Father’s Day is just around the corner, and we’ve got the perfect crafty touch! Our Tool Pouch Die is a fun and functional way to add a rugged, hands-on feel to your cards.🔨🧰 

Whether you’re celebrating a dad who fixes everything or just loves his tools, this die makes it easy to create a heartfelt card with a hardworking twist.

💡 Tip: Fill the pouch with die-cut tools and pair it with a punny sentiment for a card he’ll never forget!

Comment May for the link!

#PapertreyInk #ToolPouchDie #FathersDayCards #HandmadeForDad #CardmakingInspo #DieCuttingFun
65 0

papertreyink

View

Jun 10

Open
Sun, sand, and gift cards! 🏖️☀️ Our Beach Sun, sand, and gift cards! 🏖️☀️ Our Beach Bag Gift Card Holder Die is the cutest way to give a little sunshine in a card! Whether it’s for birthdays, thank-yous, or summer celebrations, our adorable die set brings all the beachy vibes.

🌴 Fill it with a gift card, a sweet note, or tiny treats—it’s the perfect mini tote for your next handmade surprise!

#PapertreyInk #GiftCardHolder #BeachBagDie #SummerCrafts #HandmadeWithLove #PaperCraftMagic
456 19

papertreyink

View

Jun 10

Open
Add a little country flair to your cards with our Add a little country flair to your cards with our Cover Plate Bandana Die! 🤠 

This intricate die is perfect for layering, inking, or using as a bold background. Whether you’re going rustic or refined, it brings that handcrafted charm every time.

✨ Tip: Try it in bright colors for a playful bandana look or neutrals for a soft, elegant vibe!

Comment May for the link!

#PapertreyInk #CardmakingInspo #DieCutting #BandanaVibes #CraftyDetails #PapercraftLove
72 0

papertreyink

View

Jun 9

Open
Sometimes, a verse is all it takes to bring peace Sometimes, a verse is all it takes to bring peace to the heart and light to the day ✨📖

Our Psalm Reflection Mini Stamp Set offers beautiful reminders of God’s presence, perfect for cards that encourage, comfort, or simply share His love.

Whether you're creating for someone in need of hope or reflecting quietly through your craft, these words speak straight to the soul.

#PapertreyInk #FaithInEveryCard #PsalmReflections #EncouragementCards #HandmadeHope #ScriptureAndStamps
242 9

papertreyink

View

Jun 9

Open
Bold, classic, and full of heart—just like Dad 💙

Our Best Dad Die Set is your go-to for creating standout Father’s Day cards that say it all. Whether he’s the fixer, the griller, the advice-giver—or all of the above—this die adds the perfect finishing touch to a card made just for him.

Because the best dads deserve the best cards.

Comment May for the link!

#PapertreyInk #BestDadDie #FathersDayCards #HandmadeForDad #CardmakingForHim #CelebrateDad
70 2

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