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Melissa’s Fab Friday Feature

PTI Video Series with Shauna Todd – Pop-Up Florals

Guest Designer – Shauna – Feathered Friends

Spiral Bouquet stamp set

October 10, 2007      Nichole Heady      26 Comments

Many of you noticed the grammar error contained in one of the sentiment stamps included in our Spiral Bouquet set, which was scheduled to be released on October 15th. Because of our focus on customer satisfaction and product quality we have made the decision to postpone the release of this set until November 15th.  This will give us time to replace the sentiment with the correct version and therefore offer you nothing other than the best.  (Just think, you have already received a sneak peek of what’s to come!)  I will not be sharing any additional samples created with this set until the next countdown begins on November 10th.

We still have two AMAZING sets to share with you THIS month!  I am quite certain that you will love the versatility and style that both offer.  Watch my blog tomorrow for some projects that help illustrate just what we have in store!

Reader Interactions

Comments

  1. Patti Gingrich says

    October 10, 2007 at 9:27 PM

    Kudos Nichole! I’m sure it wasn’t an easy choice. Thanks for your commitment to quality. We’ll wait patiently. 🙂

    Reply
  2. CatherineH (Kiko) says

    October 10, 2007 at 9:43 PM

    Not to worry! We’ll be ogling the other two sets while this one is being reworked.

    Reply
  3. CatherineH (Kiko) says

    October 10, 2007 at 9:44 PM

    Not to worry! We’ll be ogling the other two sets while this one is being reworked.

    Reply
  4. Jan says

    October 10, 2007 at 10:31 PM

    Thank you for your commitment to quality – know that we feel bad that you have had to deal with this. Looking forward to the sneak peak at the other two sets.

    Reply
  5. genevieve says

    October 10, 2007 at 10:42 PM

    Oh bummer! I really liked those stamps so far! I guess I just saved a little money until next month! Can’t wait to see more sneak peeks!

    Reply
  6. Elizebeth says

    October 10, 2007 at 10:51 PM

    Oh, I’m bummed. I really liked that set. I guess it’ll just have to wait.

    Reply
  7. scrapping mom says

    October 10, 2007 at 10:51 PM

    We understand. You do a great job and mistakes happen. How you handle mistakes is the true test. You have handled this very well. Can’t wait to see the other sets.

    Reply
  8. sarah says

    October 10, 2007 at 10:53 PM

    Good for you! I think it’s always better to wait and get it right! Can’t wait to see the rest of this set in November and looking forward to seeing the other two this month.:)

    Reply
  9. Laurel says

    October 10, 2007 at 11:14 PM

    Well – I will certainily look forward to buying it in November – Thanks for the update (as well as the darling stamp sets that I really “NEED”)!

    Reply
  10. Joan B says

    October 11, 2007 at 1:03 AM

    I would be happy to take a defective set off your hands and just use the word Bloom!!

    Reply
  11. Charlene Austin (SCS - Willow01) says

    October 11, 2007 at 1:28 AM

    I am totally good with this. It saves me a little bit of cash this time. But wait…does that mean I have to buy 4 sets in November? Um….yeah, I’m OK with that too! LOL.

    Reply
  12. Sibylle says

    October 11, 2007 at 5:47 AM

    I think you made the correct decision. I’m sure it was not an easy one, but definitely it was the best one. I can’t wait to see the whole set in November.

    Reply
  13. Sara says

    October 11, 2007 at 6:17 AM

    Sniff, Sniff I was so very excited about this set it is my fave of the trio. However I do understand your decision, but as someone said I would be happy to have a deffective set if you are left with them in this process.

    Reply
  14. Jessica says

    October 11, 2007 at 6:21 AM

    Oh I was so exciting about having that one in a few short days. Ah well…I can lust about it next month. 🙂

    Hehe. I just love ALL your stuff Nichole!

    Reply
  15. Linda Nicholson says

    October 11, 2007 at 7:36 AM

    Nicole I absolutely love the set and will be purchasing it come November. I’m glad that you’re correcting the set. Little grammatical errors like that get to me (I’ve always had freak-a-zoid English teachers growing up)!

    Linda

    Reply
  16. Christine Villacarlos says

    October 11, 2007 at 7:44 AM

    Awww. Been wanting to get my greedy hands on that set already! 🙂 No matter, I’m glad you do such great customer service, Nichole! Looking forward to the other 2 sets debuting this month!

    Reply
  17. Jacque says

    October 11, 2007 at 7:50 AM

    Just another comment of support in your decision to postpone the release. I’m sure it was not an easy choice, but definately the epitome of customer service and quality products!

    Reply
  18. Jenn Nahrstadt says

    October 11, 2007 at 8:42 AM

    i think that you made a wise choice. your customer base is loyal and you demonstrated your commitment to quality instead of just profitability. can’t wait to see what’s coming though! i have birthday money burning a hole in my pocket!

    Reply
  19. Donna says

    October 11, 2007 at 8:44 AM

    Your customer service is impeccable. I think this is a great way to handle this. You are a company I can trust and that matters a lot to me.

    Reply
  20. Granna on the Go says

    October 11, 2007 at 9:28 AM

    Thank you again for your integrity and comittment to quality. I love playing with the DIGI coordinate you shared with us. Looking forward to November for this one. Again, thank you for your terrific customer service.

    Reply
  21. Lauren (mytime) says

    October 11, 2007 at 9:46 AM

    That stinks! I didnt even notice! can I get the one with the mistake? I dont care-seriously! I need it 😀

    Reply
  22. Shannon T says

    October 11, 2007 at 9:51 AM

    PTI is an exception company and the gals that run it are also amazing. I am looking forward to the other two sets. I am addicted to PTI!

    Reply
  23. Carolyn King (Cammie SCS) says

    October 11, 2007 at 10:23 AM

    I think this decision speaks volumes about your commitment to customer service and quality work.
    I will be all over it in November! (And like Lauren said—I cannot WAIT—It is GORGEOUS!)
    Looking forward to seeing what else you have in store for us!

    Reply
  24. diane mcvey says

    October 11, 2007 at 1:40 PM

    Can’t wait to see the other two sets…and so sorry this little error has caused a delay…but patience is a virtue, right??!! It will make it all the more special when the time comes! You are running an exceptional company, and we all just love you and your products!!! 🙂

    Reply
  25. Elizebeth says

    October 11, 2007 at 2:36 PM

    Im jumping on the bandwagon with the other gals who didnt notice and dont care about the error. If there are any laying around that I can take off your hands I would be more than happy to help!

    Reply
  26. Jana says

    October 28, 2007 at 1:06 PM

    Nichole, I can’t wait till the November countdown to see the rest of this set.

    Reply

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Open
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Don't miss out on 20% off of the products below.
Just Sentiments: Easter Stamp Set
Flourishing Florals Stamp Set
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Perfect Match Ocean Tides Ink Pad
Perfect Match Lilac Grace Ink Pad
Perfect Match Winter Wisteria Ink Pad
Perfect Match Spring Moss Ink Pad
Perfect Match Simply Chartreuse Ink Pad
Perfect Match Hawaiian Shores Ink Pad @kellylunceford @papertreyink @inktopapercompany #papertreyink #inktopapercompany #clearstamps #stamping #cardmaking #cardmakersofinstagram #papercrafts #papercrafting #steeldies

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Framed in Florals is a sure way to brighten someon Framed in Florals is a sure way to brighten someone’s day ☀️. This beautiful card was created by our designer @amykolling using this stamp set and dies.  Her coloring over the stark white background is perfect! @papertreyink @inktopapercompany #papertreyink #inktopapercompany #clearstamps #stamping #cardmaking #cardmakersofinstagram #papercrafts #papercrafting #steeldies

papertreyink

View

Feb 28

Open
On this beautiful Sunday, it’s only appropriate On this beautiful Sunday, it’s only appropriate that we share a beautiful card with you.  Our Guest Designer @vjsjoey created this gorgeous card and we are smitten with it!  The Pop-Up Florals stamp set combined with the stems from Lush Bloom were used along with the amazing mix of colors. @papertreyink @inktopapercompany #papertreyink #inktopapercompany #clearstamps #stamping #cardmaking #cardmakersofinstagram #papercrafts #papercrafting #steeldies

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Sweet as can be! This darling card was created by Sweet as can be!  This darling card was created by our designer @amykolling and uses the Sweet Hoppiness stamp set and dies combined with the Rainbow Arches die.  Such beautiful colors!  @papertreyink @inktopapercompany #papertreyink #inktopapercompany #clearstamps #stamping #cardmaking #cardmakersofinstagram #papercrafts #papercrafting #steeldies

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