We wanted to keep you informed about a major change that is happening here at Papertrey Ink this week.
We have recently purchased a much larger warehouse, which we are moving into as we speak. We are very excited about this move since it will enable us to hire & accommodate more pickers & packers, which will in turn help improve shipping times during future releases. We had attempted to prepare in advance to ensure that it would be a smooth transfer, but there have been a few minor hiccups that will cause a few minor shipping delays for the remainder of this week.
If you placed an order within the last 48 hours or place a new order the remainder of this week, there is the potential for a delay and your package will not be shipped within our standard 48 hour window. We are anticipating the shipping delays to be quite minor, perhaps only an extra day or two added onto the turnaround time, and just ask for your patience with us as we move into our new facility.
This change will be amazingly beneficial to everyone once we get everything settled and we look forward to bringing you faster service as soon as the June release. Thank you to everyone for your understanding during this time of change and we certainly appreciate your patience.